Is it safe to use my credit or debit card on your website?

Is it safe to use my credit or debit card on your website?

Yes. Our website is protected with SSL encryption to keep your personal and payment information secure. Your credit or debit card details are processed securely and are never stored on our system.

Making a booking

Do I need to book in advance?

What is a private transfer?

How far in advance should I book my transfer?

Payment & Refund

What payment methods do you accept?

Is it safe to use my credit or debit card on your website?

Should I tip the driver?

Can I request a payment invoice?

Amending & Cancellation

What happens if my flight is delayed?

How can I cancel my booking?

Can I make changes to my booking?

Can I upgrade my vehicle after making a reservation?

During the Transfer

How long does my transfer usually take?

Where will I meet my driver at the airport?

What happens after I arrive?

What should I do if my luggage is lost?

Do children travel free of charge?

Can you guarantee that my driver will arrive on time?